Need help managing payment?

Your Uplinq subscription is billed on a monthly cycle or annual billing cycle, starting from the date you initially activated your services. The charge is automatically processed using the payment method you have on file with us.

If you wish to update or change your payment method, you can do so by following these steps:

Update your payment method

1. Sign in to your Uplinq account here.
2. From My Bookkeeping, select View next to Manage Billing for Bookkeeping.
3. Click on Update payment method or + Add payment method  if you need to add a new credit card.
4. Enter your new payment method information.
5. Check the box next to Use as default payment method.
6. Repeat this step for other subscriptions.

Declined Credit Cards

Credit cards may be declined for various reasons, such as insufficient funds, expired cards, or other authorization issues. Typically, these problems can be resolved by either updating your payment method or by settling the balance on your credit card.

If we encounter an issue with a declined credit card or a failed payment, we will promptly notify the account owner or the designated billing contact. Notifications will be sent to the billing email address that was provided during the onboarding process.